Create your MST file using the Techsmith deployment tool. Download the Techsmith deployment tool, a link is located in the documentation hereģ. After trying multiple Msiexec switches, different methods, etc, I finally set the script to uninstall SnagIT 11 only after installing SnagIT 12 instead of the other way around, which worked like a charm.ĭirections on packaging SnagIT 12 for deployment with SCCM 2007:Ģ. Moral of the story…if it walks like a duck, swims like a duck and quacks like a duck it probably is a duck.The biggest issue I ran into with this install was actually the uninstalling of SnagIT 11.

Low and behold the second result in Google “snagit 12 not recording audio” fixes the issue. I finally gave up on fixing it myself and hit up the trusty world wide web. I removed Camtasia and rebooted the laptop, still no joy.īy this time, I had probably spent 25 minutes messing with settings and wondering why in the world Skype for Business was working fine with my new headset/microphone but Snagit wasn’t. Then I had an epiphany, I installed Camtasia a month or so ago to try out the new features, maybe that trial being expired was casuing the issue. Then checked my default settings in Windows and tested…everything was in order there.

Checked the settings and that wasn’t the issue. Okay, that’s weird…what’s different about my setup now?įirst thought was I had just bought a new headset/microphone a week ago and maybe Skype for Business picked it up but Snagit didn’t. I hit play on the first video and don’t get any sound. No pregnant pauses or um’s, just clean recordings on the first go round. I recorded 5 short videos (15 minutes total) and everything went smoothly. I opened up SnagIt like I have done thousands of times before and put up our user stories for the application on my secondary monitor to use as the “script”. The longer and more cathartic version follows. Short and sweet version: if you are running Snagit12 with Windows 10 Anniversary update installed you need to visit this page on the TechSmith support site. Today I wanted to do some “snippet” how to videos for an application we developed and Snagit seemed the perfect fit but I uncovered an issue that is easily resolved, despite it taking me 30 minutes to figure out what was going on. As I have been presenting and recording using Skype for Business for quite some time I haven’t had the need to use SnagIt in quite some time so I didn’t upgrade to the Snagit 13 version when it came out.

Snagit 12 windows 10